Leadership Resources @ SWIC Library

The 7 Habits of Highly Effective People : Restoring the Character Ethic by Stephen R. Covey In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity, service, and human dignity -- principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

101 Sample Write-Ups for Documenting Employee Performance Problems : A Guide to Progressive Discipline & Termination by Paul Falcone Whether you're addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair, and most importantly, legal. Thankfully, HR expert Paul Falcone has provided this wide-ranging resource that explains in detail the disciplinary process and provides ready-to-use documents that eliminate stress and second-guessing about what to do and say. In 101 Sample Write-Ups for Documenting Employee Performance Problems, Falcone includes expertly crafted, easily customizable write-ups that address: sexual harassment, absenteeism, insubordination, drug or alcohol abuse, substandard work, email and phone misuse, teamwork issues, managerial misconduct, confidentiality breaches, social media abuse, and more! With each sample document also including a performance improvement plan, outcomes and consequences, and a section of employee rebuttal, it's easy to see why this guide makes life for managers and HR personnel significantly easier when it comes to addressing employee performance issues.

Bad Apples by Terrence Sember; Brette Sember Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant--or productive--working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is--whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive--and fruitful--work environment.

Beauty in Leadership and Coaching : And its Role in Transforming Human Consciousness by Peter Hawkins

Be Your Own Leadership Coach : Self-Coaching Strategies To Lead Your Way by Karen Stein Leadership is challenging. There are many complex problems to work through, decisions to be made and priorities to juggle. And, by the time you are in a leadership role, there seems to be an expectation that you should know exactly what to do and how to do it.It' s not that simple. Often leaders are overwhelmed and confused by their responsibilities and are still discovering how to lead in a way that positively impacts others. This is where having an experienced leadership coach comes in - someone who can help and support you as you evolve as a leader and become more self-aware of your behaviours, and can work with you through the many expected and unexpected challenges of leadership. The great news is that, by using the strategies in this book, that coach can be you. In Be Your Own Leadership Coach, Karen Stein teaches you self-coaching strategies to support your leadership of you and support yourself as you lead others. Based on evidence-based positive psychology, lived leadership experience and over 2000 hours of one-on-one coaching, Be Your Own Leadership Coach is a one-stop shop for leaders to drive their own professional development - anytime, anywhere.

Building Businesses from the Inside Out : A Coach's Guide to Developing Awesome Cultures in Business by Rebecca Bonnington As businesses grow, culture can be created by accident or by design. This book is for coaches and consultants who want to support their clients to design their culture. Coaches can struggle to devise simple and useful content, especially if they are new to coaching. This book gives clear models and frameworks as well as the steps to deliver those frameworks to their clients. Based on the popular Kick A** Culture Coach Program, it is full of new ideas, tried and tested models, and thoughts on how to develop a deeper relationship with clients through retained programs. Unique to this book are the links provided to online courses, with each chapter including a link to an online course which helps to embed learning and gives access to downloadable materials, such as video, audio, and high quality, professionally designed PDFs suitable for workshops, presentations, and coaching sessions. This book is a comprehensive resource for experienced business coaches and consultants to add to their toolkits, as well as aspiring coaches and consultants who need frameworks to get started - and it's helpful for business owners too.

Building Top-Performing Teams : A Practical Guide to Team Coaching to Improve Collaboration and Drive Organizational Success by Lucy Widdowson; Paul J. Barbour The best way for a business to succeed is through its people. While there are gains to be had from streamlining processes, reducing costs or making a strategic change, the biggest potential for success comes through how humans collaborate. Specifically, the greatest gains are achieved through high performing teams, and teams of teams. Containing more than 40 tools which can be used in a virtual or in-person coaching environment, Building Top-Performing Teams is a practical guide for leaders, HR professionals, coaches, team coaches and anyone with management responsibility. It covers how to motivate, develop, engage and reward a team of employees with different levels of experience and priorities to achieve outstanding business success. Building Top-Performing Teams includes essential guidance, tools and techniques that show how to promote team ways of working rather than individual-focused processes. It also includes guidance on managing internal team conflict and ensuring that teams are purpose-driven and working towards a shared business goal. Each chapter includes diagnostic questions and reflective practice exercises to allow readers to identify how to apply each element of team development to their workforce. Supported by the authors' experience in organizations such as the BBC, John Lewis, KPMG, Britvic, the NHS and BMW this is essential reading for anyone needing to unlock the value of teams to achieve greater business performance.

Coaching from A to Z and Back Again by Bob Thomson Written by an experienced coach, mentor and mediator, this book is perfect for developing your coaching skills by drawing on ideas, tools and models to help you engage in effective coaching conversations. It takes ideas from a variety of approaches to coaching and explores issues such as ethics, coaching as a line manager, boundaries and qualifications/accreditation. It summarises key ideas from the literature on management, leadership, psychology and personal effectiveness, as well as coaching. Written in 52 short accessible chapters from A to Z and back again, it is a clear and engaging guide that can be read from beginning to end, or dipped in to as appropriate. Critical questions throughout help the reader  to reflect on their own knowledge and apply it to their work or studies.  This book is ideal for students on coaching programmes, people working as a coach, consultants, learning and development practitioners, and managers at all levels from supervisor to director. 

Coaching Skills for Academic Leaders : Bringing Out the Best in Yourself and Others by Susan Robison This practical, evidence-based guide equips higher education leaders with the coaching skills they need to encourage and support faculty engagement, productivity, and satisfaction. Drawing from research in neuroscience, faculty development, and the scholarship of coaching, this book focuses on three essential skill sets: assessment, setting an agenda, and keeping success going. This logical, easy-to-follow process will improve how academic leaders engage with faculty, thus resulting in more productive conversations and desired outcomes. Experienced seminar leader and academic coach Susan Robison imparts step-by-step guidance and provides plentiful exercises on how to listen deeply, ask meaningful questions, and co-create effective plans to set up faculty for success. A powerful tool for department chairs, program directors, deans, provosts, and more, this book will become a well-used staple in any college leader's library.

Dealing with Problem Employees by Amy Delpo; Lisa Guerin  Manage employee problems, legally and effectively Every workplace has occasional problems with employees. This book is packed with the legal and practical information you need to handle all kinds of issues--from small corrective actions to major problems that put your company at risk. It provides proven techniques--and immediate solutions. Find out how to quickly and legally: * investigate problems and complaints * lay the groundwork for termination * handle severances and references * prevent discrimination and other types of lawsuits * avoid hiring problem employees in the future * stop bullying and harassment, and * create policies for remote employees. The 12th edition is completely updated to reflect the latest employment laws in every state. It provides sample policies, forms, and checklists to help you at every step. 

The Employee Performance Handbook : Smart Strategies for Coaching Employees by Margie Mader-Clark; Lisa Guerin Maximize employee performance--whether your workers are on-site or remote Confronting employees about poor performance is an ordeal dreaded by managers and HR pros everywhere. The possibility of emotional outbursts--and the specter of a lawsuit--leaves even many experienced managers at a loss. The Employee Performance Handbook is a complete how-toguide for managing employee performance. Packed with practical and legal advice, this book offers smart strategies that will help get the most out of your employees and avoid legal trouble. You'll learn how to: identify problems early on decide when discipline is necessary choose the right response to a problem engage employees in improving performance fire employees when necessary protect against wrongful termination lawsuits, and manage a remote workforce effectively. With downloadable forms: You can download sample policies, sample forms, checklists, skills-building exercises, and more, (details inside).

Good Guys : How Men Can Be Better Allies for Women in the Workplace by David G. Smith; W. Brad Johnson The key to advancing gender equality? Men. Women are at a disadvantage. At home, they often face an unequal division of household chores and childcare, and in the workplace, they deal with lower pay, lack of credit for their contributions, roadblocks to promotion, sexual harassment, and more. And while organizations are looking to address these issues, too many gender-inclusion initiatives focus on how women themselves should respond, reinforcing the perception that these are "women's issues" and that men—often the most influential stakeholders in an organization—don't need to be involved. Gender-in-the-workplace experts David G. Smith and W. Brad Johnson counter this perception. In this important book, they show that men have a crucial role to play in promoting gender equality at work. Research shows that when men are deliberately engaged in gender-inclusion programs, 96 percent of women in those organizations perceive real progress in gender equality, compared with only 30 percent of women in organizations without strong male engagement. Good Guys is the first practical, research-based guide for how to be a male ally to women in the workplace. Filled with firsthand accounts from both men and women, and tips for getting started, the book shows how men can partner with their female colleagues to advance women's leadership and equality by breaking ingrained gender stereotypes, overcoming unconscious biases, developing and supporting the talented women around them, and creating productive and respectful working relationships with women.

Habits of a Peacemaker : 10 Habits to Change Our Potentially Toxic Conversations into Healthy Dialogues by Steven T. Collis Learn the practical skills that can help you build bridges, heal relationships, and engage in productive conversation about even the hardest topics. Most people have experienced the slippery slope of dialogue that descends into -polarized argument. We yell at each other. We gaslight. We twist one -another's words and meanings. We embrace facts that support our conclusions and ignore those that don't. Or we sit in silence, afraid to discuss anything of substance. If how you treat others matters to you, this book offers powerful new habits that can give you the confidence to engage in dialogue about hard topics while building and strengthening relationships. Imagine turning what could be a contentious conversation with a family member, a friend, or a coworker into a fruitful exchange that enlightens everyone's minds and inches both of you toward a solution. Steven T. Collis, one of the world's leading experts on civil -discourse, reveals ten practical habits that can help you navigate the potential minefields of hard topics and leave you and those you converse with feeling thoughtful and productive. Whether you're motivated by a desire for more fruitful discussions about politics or simply bringing more peace to your home, Habits of a Peacemaker offers you the tools to engage in constructive and healthy dialogue.

How to Get along with Anyone : The Playbook for Predicting and Preventing Conflict at Work and at Home by John Eliot; Jim Guinn Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide. The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts both performance and health. Managers spend twenty-six percent of their time addressing and resolving conflicts on their team--the equivalent of chewing up one full workday each week. But what if it didn't need to be like this? What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families--Drs. Jim Guinn and John Eliot have reduced the time and cost of conflict resolution. With this on-the-ground experience combined with industry-leading science and research, Guinn and Eliot discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate. Because our responses are ingrained byproducts of the subcortex in action, they are predictable. If you can predict how someone will behave in a given circumstance, you can formulate a game plan. The secret is knowing which of the five patterns someone is wired to use when smacked by a stressor. How to Get Along with Anyone is a pragmatic hands-on book to help you determine conflict types so you can navigate the arguments that emerge in day-to-day life. You'll learn the formula for identifying your coworkers' and loved ones' conflict styles and how to use this information to foster better communication and more effective, collaboration. Filled with fun, engaging examples and actionable techniques, How to Get Along with Anyone teaches you how to predict and prevent escalated conflict, arming you with practical tools for flipping the script on sticking points to nurture stronger and more meaningful relationships.

Impact Players : How to Take the Lead, Play Bigger, and Multiply Your Impact by Liz Wiseman Thinkers50 Top 10 Best New Management Books for 2022 Why do some people break through and make an impact while others get stuck going through the motions In every organization there are Impact Players--those indispensable colleagues who can be counted on in critical situations and who consistently receive high-profile assignments and new opportunities. Whether they are on center stage or behind the scenes, managers know who these top players are, understand their worth, and want more of them on their team. While their impact is obvious, it's not always clear what actually makes these professionals different from their peers. In Impact Players, New York Times bestselling author and researcher Liz Wiseman reveals the secrets of these stellar professionals who play the game at a higher level. Drawing on insights from leaders at top companies, Wiseman explains what the most influential players are doing differently, how small and seemingly insignificant differences in how we think and act can make an enormous impact, and why--with a little coaching--this mindset is available to everyone who wants to contribute at their highest level.   Based on a study of 170 top contributors, Wiseman identifies the mindsets that prevent otherwise smart, capable people from contributing to their full potential and the five practices that differentiate Impact Players: While others do their job, Impact Players figure out the real job to be done.  While others wait for direction, Impact Players step up and lead. While others escalate problems, Impact Players move things across the finish line. While others attempt to minimize change, Impact Players are learning and adapting to change.  While others add to the load, the Impact Players make heavy demands feel lighter. Wiseman makes clear that these practices--and the right mindset--can help any employee contribute at their fullest and shows leaders how they can raise the level of play for everyone on the team. Impact Players is your playbook for the new workplace.

Leading Winning Teams : How Teamwork, Motivation, and Strategy Achieve Big League Success by Trent M. Clark Build a team of winners by transforming adversity into achievement In Leading Winning Teams: How Teamwork, Motivation, and Strategy Achieve Big League Success, the CEO of the famed coaching organization Leadershipity, Trent Clark, translates the lessons he learned on the way to becoming a three-time World Series coach in three Major League Baseball Organizations to life outside of the elite sporting arena. In the book, you'll find insights and stories from over 20 high-profile athletes and coaches who explain what it takes to succeed both on and off the field. You'll be inspired as you discover the challenges and setbacks these all-time greats and dynamic leaders had to overcome to realize their dreams and how you can apply the same strategies they used to build the future - and the team - you've always wanted. Explore the common thread that connects seemingly unconnected people from across the athletic world and find out how they consistently performed at the peak of their respective disciplines. Also discover: How to build a team of 1%'ers, people who regularly out-perform 99% of their peers Actionable strategies to improve your leadership, motivation, and teamwork, as well as those same skills in the people who follow you Techniques to create high-quality teams and organizations that achieve things you never thought possible The learning and adaptation to apply new information, stay agile in dynamic environments, and navigate changing market conditions Face setbacks and tough competition fostering resilience and a competitive mindset making you invaluable in leadership roles within organizations, and pursue goals with unwavering determination, contributing to a culture of achievement and success Packed with stories, anecdotes, and interviews from world-leading personalities, athletes, and coaches, Leading Winning Teams explains how you can transform setbacks, challenges, and adversity into the building blocks of true greatness.

Let's Talk : Make Effective Feedback Your Superpower by Therese Huston Recent studies have revealed 44% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback. But fear of hurt feelings leads managers to bite back valuable insights. For managers, feedback can turn average performers into the hardest workers and stars into superstars. This handbook will make a once-awkward chore feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding.

Mentor, Coach, Lead to Peak Professional Performance by Laurie K. Baedke When it comes to leadership, no one is purely self-sufficient. Healthcare leaders do their best work when they are surrounded by wise people who support them, share power and influence, and give them honest feedback from a place of objectivity. Mentor, Coach, Lead to Peak Professional Performance explains why it is important to build a network of advisors and pay it forward by extending advice and support to others. Author Laurie K. Baedke provides practical guidance on how to build relationships that foster both individual development and organizational success. Readers will learn the distinctions between mentoring, sponsoring, and coaching partnerships and will understand which circumstances are most suited for each type of collaboration. The book is filled with tips and tools on how to make the most of these powerful connections. Healthcare leaders may need the advice, expertise, and listening ear of others many times throughout their career. Readers of this book will be better equipped to both seek out and provide the invaluable gifts of guidance and support.

Playfulness in Coaching : Exploring Our Untapped Potential Through Playfulness, Creativity and Imagination by Stephanie Wheeler; Teresa Leyman Winner of the Henley Centre for Coaching Award for Coaching Book of the Year 2023 What do we mean by playfulness? Playfulness and play are no longer seen as only of benefit to children's learning and development, but are being used increasingly for coaching adults in the context of serious challenges and issues. Benefits include better communication, understanding, self-awareness, relationship-building, creativity, ideation and innovation in a business environment. This book is the first to introduce and expand on the idea of playfulness as an approach in coaching. Playfulness in Coaching fully explains the serious role of playfulness and provides the why and the how for new and experienced coaches. Using case studies throughout, the book takes a broad and evidence-led look at the relevant areas of playfulness in coaching: contracting, developing insights, forming direct communications, how to prime the coach and the client for playfulness, identifying and overcoming barriers, assessing risks, and closing a session. It is packed with theory, research, stories from practice, ideas and inspiration for understanding and applying playfulness in life and work. This will be an invaluable resource for coaches, particularly those with experience who are moving towards intermediate and mastery level. The book has been written with coaches working with corporate clients in mind, particularly in the context of challenges in a VUCA environment. It will also be relevant to HR and Learning and Development managers who source coaches for organisations and oversee internal coaches, as well as managers-as-coaches, life coaches and mental health professionals.

Solution Focused Team Coaching by Kirseten Direolf; Cristina Mühl; Carlo Perfetto Solution Focused Team Coaching offers readers a simple, practical and effective way to coach teams. Its evidence-based approach, which has been applied successfully to many fields, is presented in an engaging, pragmatic and approachable way, making this book a must read for anyone who wants to broaden their horizon within the team coaching space. This book presents the background and philosophy of Solution Focused team coaching and then moves on to explore its practical application in various formats of team coaching, with different audience dimensions. The reader will find a useful structure for team coaching processes as well as detailed descriptions for facilitating team coaching "moves" (conventionally called "techniques" or "tools") for both online and live settings. With this book, it is easy to plan a Solution Focused team coaching process from contract negotiation through workshop design to follow-up and evaluation. It covers difficult team situations such as conflicts, and different forms of teams from shop-floor to executive teams, Agile teams and special formats of team coaching, as well as how to facilitate larger teams. Additionally, readers who want to achieve certification and/or accreditation will find it extremely useful to read about ICF, EMCC and AC team coaching competencies and how Solution Focused team coaching is an easy way of embedding those competencies. Solution Focused Team Coaching is a must for any coach, from those who would like to learn a pragmatic, impactful and easy way to move into team coaching to experienced team coaches who would like to learn a new approach and expand their skills, and anybody interested in exploring the fascinating world of team coaching.

The Transformational Coach: Free Your Thinking and Break Through to Coaching Mastery by Clare Norman Clare Norman's 'The Coach' offers a transformative approach to coaching by emphasizing the importance of unlearning ingrained habits and biases. The book challenges coaches to reassess and simplify their methods, focusing on reconnecting with the core essence of coaching. Norman identifies 83 biases that can hinder effective coaching and provides practical guidance for overcoming these barriers. Intended for both novice and experienced coaches, the book serves as a resource for enhancing coaching skills and achieving mastery. It encourages coaches to prioritize client needs and maintain a 'beginner's mind' to facilitate personal and professional growth.

The Wise Team Coach : Crafting A Personal Approach To Team Coaching by Paul Lawrence Based on three years of meta-research into team effectiveness and coaching, this book explores some of the most common contradictions and debates around the topic of team coaching and presents readers with a framework to enable them to explore this field.

Coaching and Mentoring for Dummies by Leo MacLeod; Marty Brounstein Inspire people to perform at their best in any workplace environment Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod, shares the secrets of motivating employees to find purpose in their work and grow as independent problem solvers--without micromanaging them. Written for today's changing workplace, the book provides guidance on leading diverse teams, working with younger generations and working remotely. Business is built on relationships, especially in today's global economy. Coaching and mentoring are more important than ever. This readable guide provides you with the skills to strengthen connections and pass on useful knowledge that will help teams elevate their productivity and quality of work. Gain or improve the coaching skills that drive employee performance and commitment in diverse workforces Encourage colleagues to deliver results and guide employees to think for themselves Motivate teams both in person and virtually, and navigate intergenerational issues Be a sounding board for others and get the best out of your teams Foster mentoring relationships that help employees grow and stay engaged in their careers. This is the perfect Dummies guide for anyone who wants to learn the best practices of coaching and mentorship in today's diverse, digital world.