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The Amp It up Fieldbook : A Guide for Leaders, Teams, and Facilitators by
Hyper scale your organization with practical prompts and exercises Snowflake's chairman and former CEO Frank Slootman, one of Silicon Valley's most respected figures in tech leadership, has penned the Amp It Up Fieldbook to help leaders grow any organization by challenging the status quo every day, getting used to making conflicted trade-offs, avoiding incrementalism, refocusing resources to the only places where they count, and being uncompromisingly objective. Building on Slootman's wildly successful book, Amp It Up, this fieldbook helps readers easily apply his conceptual first principles, mindsets, and tactical advice to their own organizations and careers. Readers will learn about: How to align people around first principles that guide change and execute with urgency and intensity every day Maximizing growth and scale without making expensive changes to talent, structure, or fundamental business models The three essential characteristics of great mission statements, and why Slootman chose Snowflake's current mission statement, broken down word-by-word How to identify personal blind spots that keep us from achieving our best With firsthand insight gleaned from Slootman's personal experience over three decades of building hyper-growth companies, the Amp It Up Fieldbook earns a well-deserved spot on the bookshelves of leaders, managers, and entrepreneurs looking to take their organizations and careers to the next level.
Creating Value As a Senior Leader : Effective Strategies to Increase Engagement, Align with Your Employees, and Achieve Your Organization's Goals by
Creating Value as a Senior Leader helps leaders retain their best employees, create value, and keep talent on their team. Shona Elliott led her organization to become a Top 100 Employer and within Creating Value as a Senior Leader, she teaches leaders how to retain their employees, increase employee engagement, and create high-performing teams that achieve their organization's goals.In Create Value as a Senior Leader, leaders learn: Why their good employees leave and how to prevent it What they can do to keep their best employees The secret to maintaining great relationships with employees The easiest way to boost employee engagement How to align their employees with strategic and departmental goals How to motivate their employees to positively contribute to their organization's success
Dare to Lead : Brave Work, Tough Conversations, Whole Hearts by
#1 NEW YORK TIMES BESTSELLER * Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she's showing us how to put those ideas into practice so we can step up and lead. Don't miss the five-part Max docuseries Brené Brown: Atlas of the Heart! ONE OF BLOOMBERG'S BEST BOOKS OF THE YEAR Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don't pretend to have the right answers; we stay curious and ask the right questions. We don't see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don't avoid difficult conversations and situations; we lean into vulnerability when it's necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we're choosing not to invest in developing the hearts and minds of leaders at the exact same time as we're scrambling to figure out what we have to offer that machines and AI can't do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In Dare to Lead, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, "One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It's learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It's why we're here." Whether you've read Daring Greatly and Rising Strong or you're new to Brené Brown's work, this book is for anyone who wants to step up and into brave leadership.
The Emotionally Strong Leader : An Inside-Out Journey to Transformational Leadership by
Axiom Business Book Award 2023 Bronze Co-Medalist, Leadership Category Bronze award recipient for the 2022 Foreword INDIES Book of the Year - Career (Adult Nonfiction) The Emotionally Strong Leader offers those leading our workplaces, organizations, and institutions an opportunity to transform their leadership and their lives by learning to harness the power contained in recognizing and understanding their feelings. For leaders, managing their emotions and leading with a strong mind and a kind heart while using a set of clear, simple, and tested skills and strategies will enable them to connect more authentically and communicate more effectively with their colleagues and teams. This kind of connection and communication creates an environment of trust and belonging that will spur engagement, spike curiosity, and engender fraternity in the workplace. How does one get there? By leading with emotional intelligence. Unfortunately, too many leaders choose another path; one that eschews their emotions and those of their employees as bothersome and unimportant to the task at hand. This limited and damaging viewpoint tends to make people feel as though they are simply task-managing machines and not the terrific and complex individuals full of energy, passion, and unlimited potential that they are. What we need are leaders who understand themselves from the inside out, who know why they do what they do, and who use the information their feelings provide to help them make informed, rational decisions - especially when the stakes are high. We need leaders who express humility, engage in genuine and caring conversations with the people they lead, and who aren't afraid to admit when they make a mistake. We need executives who are both emotional and strong. Author Carolyn Stern's six-step self-coaching model - adapted from emotional intelligence courses she's developed for major universities and corporations across North America - is backed by decades of field experience and top science on emotions and behavior. Stern's model is the tool leaders need to uncover their barriers to growth and change, set personal goals, and tap into their motivation. It will give them the means and drive to manage the hurdles life throws at them, dramatically impacting their performance, results, and happiness. Simply put, The Emotionally Strong Leader will turn the way readers think about leading on its head.
The Energized Workplace : Designing Organizations where People Flourish by
SHORTLISTED: Business Book Awards 2021 - HR & Management Category Productivity is flatlining, employee wellbeing is at an all-time low and stress at an all-time high. Mental health issues are now the biggest single disability affecting the UK and are estimated to cost the economy £105bn each year. Traditional company design, structures and processes are making these issues worse and leading to unprecedented levels of staff burnout. This not only impacts individual employees, there is also a detrimental effect on overall company performance when employees can't perform to their full potential. It is the responsibility of Organizational Development and HR professionals to address these issues urgently and redesign work to allow people to flourish and businesses to thrive. Full of practical advice, tips and tools, The Energized Workplace provides a blueprint for how practitioners can redesign their organizations to support employees and ensure the business outperforms the competition. It covers everything from why existing structures are causing business output to decline, why traditional processes are holding organizations back and what the consequences of not addressing these design issues will mean for business including increased staff turnover, a rise in employee absence and a decline in company profits. Including case studies from organizations across a range of sectors who have successfully put people at the heart of their workplace design such as CyberClick, Mind Valley, Brewdog and Wegmans and with specific guidance on designing for five generations working side by side, across different countries and on separate time zones, The Energized Workplace will help OD and HR professionals confidently tackle the organizational issues putting their company success and employee health and happiness in jeopardy. This book is essential reading for practitioners needing to deal with the wellbeing crisis and productivity puzzle in the new world of work.
Gentelligence : The Revolutionary Approach to Leading an Intergenerational Workforce by
"Vital for any organization with multigenerational staffs, and for marketers, public relations professionals, HRD managers, or executives." Library Journal, Starred Review Gentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce presents a transformative way to end the generational wars once and for all. This book first introduces Gentelligence as a powerful business strategy and shows why it is critical for the future of work. It then presents a practical guide and a call to action for leaders of all ages to unlock the potential strengths of each generation. Readers will learn how an intergenerational workforce can be reframed as a profound business opportunity and discover how Gentelligence can help them win the talent war, create strong, diverse teams, and build adaptable cultures that will flourish in an era of rapid change. Gentelligence shares groundbreaking evidence that will have readers thinking about their generationally diverse workforce in an entirely different way. Readers will discover: Where generational conflict originates, and how it results in both dangerous ageism and reverse ageism in today's workplaces. Why the generation gap stems from a misunderstanding of shared core values across all generations. How to find essential common ground with colleagues, both older and younger, and recognize the unique needs that come with different generational identities. How generational shaming leads us to view those from other generations as competitors rather than collaborators, further damaging employee engagement, team dynamics, innovation, and organizational culture. How leveraging the unique strengths of each generation at work can lead to a win-win outcome for all. How traditional views on leadership have been turned upside down as a result of new generational dynamics, with many employees currently being led by managers that are younger than themselves, and older leaders struggling to make sense of changing norms around authority and power. Gentelligence reveals the opportunities within an intergenerational workforce and provides actionable tools to help leaders build Gentelligent organizations. Unlike other books on generational leadership, this book rejects common stereotypes assigned to different generations, replacing them with a deep understanding of why those who grew up in different times may behave in unique and valuable, ways. We challenge leaders to go beyond simply accepting generational differences to leverage them proactively to increase engagement, innovation, and organizational success.
Heroic Leadership : An Influence Taxonomy of 100 Exceptional Individuals by
Heroic Leadership is a celebration of our greatest heroes, from well-known legends to the legions of unsung heroes who transform our world quietly behind the scenes. Now in its second edition, this book offers a compelling conceptual framework for understanding heroism and heroic leadership, drawing from theories of great leadership and heroic action. With over 50 revised heroic leader profiles, and 30 new profiles of individuals that have transformed the world, the book explores the many counterintuitive ways that heroes lead, shape, and mobilize their followers. The authors offer a definition of heroic leadership that explains how people easily misconstrue both leadership and heroism, and provide an innovative take on why people are drawn to heroic leaders, and why this can be considered a "fatal attraction". Incorporating the latest theory and research, the authors unpack the following ten categories of heroism: Trending Heroes, Transitory Heroes, Transparent Heroes, Transitional Heroes, Tragic Heroes, Transposed Heroes, Transitional Heroes, Traditional Heroes, Transforming Heroes, and Transcendent Heroes. From within these categories, the authors identify 100 exceptional individuals, describing their lives and how they exemplify the characteristics of the category they have been assigned. Suggesting that our most cherished heroes make for our most transforming leaders, this is a vital resource for students and scholars of leadership studies, organizational behaviour and social psychology. Presenting valuable insights into the lives of both historical and modern leaders, the book is also a fascinating read for casual readers.
Good to Great : Why Some Companies Make the Leap...And Others Don't by
The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't. The Findings The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap. "Some of the key concepts discerned in the study," comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people." Perhaps, but who can afford to ignore these findings?
Inner Switch : 7 Timeless Principles to Transform Modern Leadership by
In a clear, linear, sequential system, highly regarded executive coach Susan S. Freeman lays out a transformational path for mainstream western business leaders through ancient yogic wisdom, and guides leaders to become better versions of themselves so that they can create positive change in their organizations. Winner of the 2023 Goody Business Book Awards in Self-Help - Personal Transformation Despite having a desire to succeed, we are so accustomed to working hard to reach our goals and produce results in the workplace, that many of us sacrifice our deeper humanity in the process. This timely book is ideally suited for the current era of anxiety and global upheaval that has awakened us to our collective dissatisfaction with the status quo. The philosophy of yoga is an ancient, time-tested system that enables us to shift internally so we may continue creating, innovating, and initiating despite pressure and setbacks. An empowering secret is how it enables us to be present, clear, and connected. Susan utilizes modern vocabulary to share these concepts and simple processes that have been proven effective over several millennia. These yogic principles and practices will transform working relationships from conflict-creating, stress-inducing, goal-oriented, reactive struggles into harmonious, effective, and responsive partnerships. The result will be deeper fulfillment and joy from work, and enable people to see opportunities that were previously hidden. Ultimately, they will feel more confident that they have the right motivations and therefore can trust that they are doing the right things for the right reasons. Readers will learn: How to stay calm, be resourceful, and confidently respond with compassion and equanimity, even under pressure from external forces Become an inspiring, effective leader (and a more joyful human) through the timeless principles of yoga Discover how to become connected within yourself so that you can always bring your best self to your leadership--and trust it too! Create and maintain a healthy culture that values human relationships Understand the simple, sequential system that will shift your perspective while developing an internal compass to get you where you want to go Adapt confidently to stressful changes and setbacks, while getting off the reactive "hamster wheel" once and for all Embrace a complete integrative framework for self-management from the inside out There is a strong post-pandemic shift to a more humanistic, holistic workplace with a renewed emphasis on people as much as profits. This book is uniquely positioned to make this shift a reality.
The Journey of Leadership : How CEOs Learn to Lead from the Inside Out by
This book is the first-ever explanation of McKinsey's step-by-step approach to transforming leaders both professionally and personally, including revealing lessons from its legendary CEO leadership program, 'The Bower Forum,' which has counseled five-hundred-plus global CEOs over the past decade. It is a journey that helps leaders hone the psychological, emotional, and, ultimately, human attributes that result in success in today's most demanding top job. Packed with insightful and never-before-heard reflections from leaders, including Ed Bastian (CEO of Delta Air Lines), Makoto Uchida (CEO of Nissan Motor Corporation), Mark Fields (former CEO of Ford Motor Company), Reeta Roy (CEO of Mastercard Foundation), and Stephane Bancel (CEO of Moderna), you will learn how to: assess your personal leadership approach and style objectively; discover your true mandate as a leader; balance 'right-brained' and 'left-brained' leadership skills; develop creative, actionable ways to reinvigorate both yourself and your organisation; create a personal commitment plan to inspire your team and cement your legacy. The Journey of Leadership is an invaluable resource for anyone running or hoping to run an organisation in today's ever-more-complex world.
Lead Bigger : The Transformative Power of Inclusion by
Drawing from over three decades of experience, former CEO of AT&T Business Anne Chow shares groundbreaking strategies for inclusive leadership to transform your workforce, workplace, and business. For generations, when we've needed to innovate and grow, we've been told to "think bigger"--it's now time to embrace strategic leadership and Lead Bigger. Inclusion has been overly politicized and narrowly defined to issues of gender and race today. As a result, we need a new approach to inclusive leadership that goes beyond DEI, leveraging its potential for business innovation and sustainable growth. In Lead Bigger, Anne Chow "has written a bona fide leadership masterpiece" (Stephen M.R. Covey, New York Times bestselling author) by reframing inclusion as an essential leadership skill of expanding our perspectives for greater performance in our work, workforce, and workplace. As former CEO of AT&T Business, Chow was the first woman of color to hold the position of CEO in the company's over 150-year history. Drawing from her expertise in transforming organizations, she shows how it's every leader's responsibility to be inclusive, teaching you how to create a dynamic environment that engages everyone you interact with while adapting to the ever-changing world. This book equips you to lead inclusively, with insights from leadership visionaries General Stanley McChrystal, Arianna Huffington, and Adam Grant. If you're committed to advancing work that matters, engaging a dynamic workforce, and fostering an agile workplace, you're ready to Lead Bigger.
Lead It Like Lasso by
When Ted Lasso was hired as the new gaffer (coach) for AFC Richmond, the team, the town, and the entire country made it no secret that they thought he was just a clueless "wanker." But it was clear, even early on, that Ted knew a thing or two about being a good leader. It's not about the wins and losses, but about helping others become the best versions of themselves. Much like Ted Lasso the show, Lead it Like Lasso takes a fresh approach to leadership. The foreword alone will shock you. The lessons outlined are not just for business leaders. Rule #1 - "Leadership is Life!" These tools can be applied in the board room, the locker room, and the living room. You might want to have a pencil (or your own whiteboard) on hand to work through the activities: * Define your core values and learn how culture impacts your ability to level up * Create a clear vision and purpose for your life to reach your goals * Build your own personal operating system and communication guide * Adopt effective communication strategies to grow your network * Envision your legacy and outline a plan to make it happen This is not your grandmother's leadership book. Heck, it isn't even Ted Lasso's grandmother's leadership book. This book feels like having your own personal Ted Lasso - breaking down leadership lessons in a way that will make you smile, inspiring action you can take right away. The authors offer leadership lessons from their own successful startup, the lives of the team at AFC Richmond, and top leaders of industry. Level up and lead your life like Lasso. Believe.
Leadershift : The 11 Essential Changes Every Leader Must Embrace by
Dive into a masterclass that reveals the shifts you should make over the course of you career to keep innovating, improving, and influencing others to the highest levels of success in today's unprecedented business climate. Change is so rapid today that leaders must do more than stay the course to be successful. If they aren't nimble and ready to adapt, they won't survive. The key is to learn how to leadershift. John C. Maxwell helps leaders gain the ability and willingness to make leadership changes that will positively enhance their organizational and personal growth. He does this by sharing the eleven shifts he made over the course of his long, successful leadership career. In Leadershift, Maxwell shares some of the leadershifts including... Adaptive Shift from Plan A to Option A, the Production Shift from Ladder Climbing to Ladder Building, the Influence Shift from Positional Authority to Moral Authority and more! Leadershift gives specific guidance to readers about how to make these shifts in their own lives. Each one requires them to change the way they think, act, and ultimately lead so they can be successful in a world that never remains the same. To go forward, we need to move faster. And as leaders, we need to stay ahead, we need to see more than others, and we need to see before others.
Leadership Lessons from a Team Captain : The Guide to Leading Teams with Trust, Transparency and Empathy by
Often leaders feel like they've tried everything by the book to lead their teams well--held weekly meetings, created paths for communication, hosted team outings, or employed a series of tools and tricks--but their team still seems to experience growth challenges, high turnover, and miscommunication often. Leadership Lessons from a Team Captain draws on the experience of speaker, marketer and teacher, founder, and self-proclaimed pocket cheerleader, Ciara Ungar, as an athlete and the study of today's greatest names in sports, such as Kobe Bryant, Alex Morgan and Drew Brees, to identify characteristics and behaviors seen in team captains in sports that are applicable to the business world. Building on a foundation of the psychology of leadership dynamics, Leadership Lessons from a Team Captain explores generational gaps between traditional and new age office environments, the invisible ideal of perfection, intrinsic motivation, one-on-one relationships, trust-building and more. It challenges leaders to rethink how they define a team leader and the characteristics that are inherently required. Readers learn from the study of successes and mistakes of today's most beloved athletes with lessons in and examples of motivation, consistency, problem solving and empathy. They also gain access to supplemental tools, including a guide to building motivation as a discipline, trust-building exercises, and empathy as a leader. At the completion of Leadership Lessons from a Team Captain, readers will have an understanding of the two areas of their leadership that need developing: skills and attributes. Although the majority of it aims to address building the attributes of a leader, each chapter speaks to how each serves the other in order for the leader to grow and be effective.
Leadership Two Words at a Time : Simple Truths for Leading Complicated People by
For newcomers and upper management alike, leadership can be overwhelming and overcomplicated. By building core tenets of leadership around two key words for each chapter, Bill Treasurer simplifies the equation. Congratulations, new leader! You've joined the ranks during an exceptionally complicated time. Our current workplace climate is fraught with political divisions, economic disparities, and ever-shifting social dynamics. Leaders are managing remote teams across larger geographic distances and facing new roadblocks to onboarding, giving performance feedback, and nurturing healthy relationships. Leadership Two Words at a Time speaks directly to the plight of the new leader and is divided into three parts- Leading Yourself, Leading People, and Leading Work. Rather than overintellectualize the practice, Bill Treasurer breaks up the concept into essential and understandable learning nuggets-summed up by two-word headers-that provide the practical guidance and support that leaders often don't get. The result is time-tested wisdom that new leaders can grasp immediately and implement easily-and, with a little practice, master completely. Consider it a personal leadership playbook. This book gives you the basic building blocks to gain both competence and confidence, take on greater responsibility, and learn what it takes to be and stay a leader.
Leading Beyond the Ego : How to Become a Transpersonal Leader by
Building on the concept of Transpersonal Leadership, Leading Beyond the Ego offers a practical approach to becoming an authentic, ethical, caring and more effective leader.
Leading to Greatness : 5 Principles to Transform your Leadership and Build Great Teams by
"Jim Reid is a true artist of the leadership-development craft." - Jim Collins, author of Good to GreatLeading to Greatness is a hands-on how-to leadership development program designed to guide leaders to self and organizational excellence. By applying five core leadership principles top-level executives will be primed to take their organizations and teams into the future. Principle 1: Define a crystal-clear understanding of values and purpose--and never deviate.Principle 2: Recognize core strengths and align them with passion.Principle 3: Identify and engage the right people and get them in the right seats; no leader excels at everything.Principle 4: Learn to manage energy--not time--to become fully engaged in life (and thus, leadership).Principle 5: Develop a consistent inner discipline to achieve exceptional results.Author Jim Reid combines his decades of top-level leadership and coaching experience with the best research and science available to deliver to leaders a practical and actionable plan that when consistently applied in one's life becomes a transformative experience. Part guidebook, part workbook and part work study, Leading to Greatness delivers proof of concept of Reid's program through detailed case studies from level-5 leaders across North America. The stunning results speak for themselves.If you are looking to take your performance--and the performance of your team--to the next level, look no further. Leading to Greatness is your ultimate tool for exceptional results and sustained success.
Leading with Cultural Intelligence : The Real Secret to Success by
As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus--it's essential. Whether you're negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, expanding your business across borders, or developing and applying cultural intelligence (CQ), this classic resource provides you with the adaptability you need to motivate, negotiate, and accomplish results with anyone, anywhere. Having done consulting and research with leaders in more than 100 countries, David Livermore, founder of the Cultural Intelligence Center and professor at Boston University, has detailed the four CQ skills that are proven to maximize your leadership success in today's diverse, global business environment: Drive--build your motivation and confidence to address cultural dilemmas Knowledge--learn how to read any cultural situation Strategy--create an inclusive, agile plan that accounts for diverse stakeholders Action--adapt your leadership style without compromising effectiveness Featuring the latest research, case studies, and new chapters on how to lead culturally intelligent organizations and teams, this new edition of Leading with Cultural Intelligence will help you thrive in any leadership environment--whether it's across the world or in your own back yard.
Leading with Gratitude : Eight Leadership Practices for Extraordinary Business Results by
The influential New York Times bestselling authors--the "apostles of appreciation" Chester Elton and Adrian Gostick--provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability. Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another--strengthening team bonds. Studies have also shown that gratitude is beneficial for those expressing it and is one of the most powerful variables in predicting a person's overall well-being--above money, health, and optimism. The WD-40 Company knows this firsthand. When the leadership gave thousands of managers training in expressing gratitude to their employees, the company saw record increases in revenue. Despite these benefits, few executives effectively utilize this simple tool. In fact, new research reveals "people are less likely to express gratitude at work than anyplace else." What accounts for the staggering chasm between awareness of gratitude's benefits and the failure of so many leaders to do it--or do it well Adrian Gostick and Chester Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myths about managing others that cause leaders to withhold thanks. Gostick and Elton also introduce eight simple ways managers can show employees they are valued. They supplement their insights and advice with stories of how many of today's most successful leaders--such as Alan Mulally of Ford and Hubert Joly of Best Buy--successfully incorporated gratitude into their leadership styles. Showing gratitude isn't just about being nice, it's about being smart--really smart--and it's a skill that everyone can easily learn.
Never Lead Alone : 10 Shifts from Leadership to Teamship by
ELEVATE LEADERSHIP TO TEAMSHIP. In today's volatile, fast-paced, and decentralized business environment, even the most talented leaders can't succeed alone--they need to mobilize the full potential of the team. The world's highest-performing organizations understand they need more than leadership to win--they need teamship. Teamship is a profound shift from today's hierarchical model to sharing the load among a team that elevates one another and the organization to achieve exponential results. Based on more than twenty years of research with more than three thousand teams, world-renowned coach and bestselling author Keith Ferrazzi has cracked the code on what defines the top 15 percent of teams. In Never Lead Alone, Ferrazzi brings to life what is expected of teammates in teamship's new agile, inclusive, innovative, and challenge culture. Teamship combines: Co-elevation behaviors--the teammates' commitment to pushing one another higher in aligned pursuit of the mission, and twenty-first-century collaboration processes, practices, and tools to transform team performance. Through rigorous data, dozens of high-return practices, and vivid case studies you will learn: the 10 critical shifts to teamship, including peer-to-peer accountability, personal trust, shared feedback, team resilience, and adopting agile ways of working; how to agree on a new high-performance, high-integrity team social contract; and approaches to leveraging collaborative technology and AI. Never Lead Alone is an essential step-by-step road map for every teammate and all leaders on their team's journey from average to extraordinary.
The Next Rules of Work : The Mindset, Skillset and Toolset to Lead Your Organization through Uncertainty by
Organizations, managers and workers still have an Industrial Era mindset towards work. How can leaders guide individuals and organizations to solve the increasingly complex work challenges of tomorrow? As traditional jobs give way to new work roles and software and robots perform the repetitive tasks formerly done by humans, the work of today is no longer guaranteed to be here tomorrow. The Next Rules of Work helps leaders understand why traditional notions about work inhibit the organization's ability to address new problems and how they can successfully equip their organizations to manage constant change. By first developing a new mindset to help themselves and their teams become more agile, leaders can then co-create the organization's "next mindset" by answering five key questions that help them establish constantly adaptive strategies. Finally, leaders develop agile learning practices to ensure that workers will continually have the skillsets and toolsets they need to solve organizational problems today. By redefining the fundamental nature of work, teams and the organization, The Next Rules of Work goes beyond offering advice and predictions and provides organizational leaders with a guide to create truly agile organizations that can respond to perpetual change.
The Power of Moments : Why Certain Experiences Have Extraordinary Impact by
The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us--and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children? This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why "we feel most comfortable when things are certain, but we feel most alive when they're not." And why our most cherished memories are clustered into a brief period during our youth. Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world's youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?) Many of the defining moments in our lives are the result of accident or luck--but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.
The Six Disciplines of Strategic Thinking : Leading Your Organization into the Future by
International bestselling author of The First 90 Days Michael D. Watkins presents an actionable new framework to help aspiring leaders learn to think strategically--a set of skills more necessary than ever in a world of constant change. Pattern recognition. Systems perspective. Mental agility. Structured problem-solving. Visioning. Political savvy. For every good leader who has mastered of one of these disciplines is a great leader who knows and has mastered all of them. Michael D. Watkins, an expert on leadership transitions and organizational success, returns to the page with a new how-to guide for the modern leader. Here, he presents the six disciplines that separate the great from the good. Developed over the course of his storied career, Watkins' approach to strategic thinking--"a set of mental disciplines leaders use to recognize potential threats and opportunities, establish priorities, and mobilize themselves and their organizations to envision and enact promising paths forward"--is the model followed by some of today's most successful first-time CEOs and new business leaders. The Six Disciplines of Strategic Thinking is a comprehensive and practical guide to strategic thinking, offering a wealth of insights and tools for leaders at all levels.
Snapshots of Great Leadership by
Snapshots of Great Leadership offers a thorough look into leaders who have either accomplished amazing feats or brought destruction. Now in its third edition, this key volume explores what it means to be a great leader, and clearly explains the lives, triumphs and challenges of a range of diverse leaders across history and into the modern day. Packed into easily digestible chapters, the authors demonstrate how although the goals of these individuals were often quite different, the leadership processes they used were frequently similar. The opening chapter explains the latest theories of leadership and this new edition features one new leadership theory, Authentic Leadership, as well as recent research findings on the most popular theories. The authors have replaced nine leaders from earlier editions with new leaders including Elon Musk, Maria Montessori and Virginia Hall. These new leaders exemplify unique leadership attributes and outstanding leadership effectiveness. Each leader snapshot adds an important "reality check" to the theories and models described in most introductory leadership textbooks, making this a key text for students taking leadership courses. Scholars and students of leadership and management, will benefit from this accessible and comprehensive volume, as will leadership practitioners looking to reflect on and develop their own leadership skills. Offering valuable insights into the lives of historical and corporate leaders, the book is a compelling read for casual readers as well.
An Insider's Guide to University Administration by
It's not the "dark side" if you approach it with insight, wit, and compassion. Most new college and university administrators, especially if they come directly from the faculty ranks or from outside academia, receive little if any training. Rather, they try to succeed mostly by stumbling through the (semi-)dark with a combination of their own knowledge and experience as well as on-the-job learning. This can lead to costly (for the administrator and the institution) mistakes as well as professional failures and campus-wide miseries. In An Insider's Guide to University Administration, Daniel Grassian helps those currently in faculty positions or outside academia determine whether a career in college and university administration is right for them--and, if so, how to best position themselves for success. Applying theory to real, practical examples of university administration, Grassian provides both prospective and current administrators with an in-depth critical analysis of areas pertinent to college and university administration, including leadership, management, vision, diversity, ethics, and fund-raising. Drawing on his varied, extensive teaching and administrative career, Grassian leaves readers with a better understanding of what those in college and university administration do and the important practical, political, and ethical issues with which they engage.
Neuroscience for Change at Work: practical insights to overcome workforce resistance to organizational change by
How do I communicate change to the business? How do I maintain productivity and wellbeing during change? How do I deal with resistance to business change? Neuroscience for Change at Work answers these questions and explains how to use insights from neuroscience when designing change and communicating it to employees. It is based on the PEPE model which outlines the four fundamental principles that drive resistance to change in individuals, teams and the wider organization. This book provides specific coverage of how neuroscience can inform change initiatives in remote, hybrid and in-person working environments to ensure successful business transformation in any working model. There is also discussion of how change can impact employee mental health and wellbeing and explains how using insights from neuroscience can help to safeguard this. There is also discussion of how to handle competing priorities from different groups of employees during times of business change. Every chapter of Neuroscience for Change at Work is supported by practical examples, tips, tools and case studies as well as robust, evidence-based insights from neuroscience. Co-authored by a neuroscientist with extensive experience in applying neuroscience to business transformation projects, this book is a practical guide for all change managers and anyone responsible for employee engagement, wellbeing and productivity during times of change.
Happy Economics: why the happiest workplaces are the most successful by
Happiness at work matters. But what does happiness mean? How can managers measure it and have more of it? And what happens to organizations when they get happiness right? Ask anyone. Happiness and wellbeing are important for all organizations, because they undeniably lead to economic happiness and financial success for everyone involved. But how does happiness drive growth and how should business leaders develop happier companies? In Happy Economics, business expert Mark Price clearly demonstrates why the opportunity represented by happiness is huge for businesses. Using real-world examples of those organizations who have got it right, he explains what happiness economics is, why happiness metrics matter, connects high levels of happiness with high performance, explores how to create happy teams and shows you how to craft a corporate happiness plan that can be used by any business.