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50 Top Tools for Employee Wellbeing : A Complete Toolkit for Developing Happy, Healthy, Productive and Engaged Employees by
In a world of political and economic uncertainty where stress and unhappiness are on the rise, improving employee wellbeing has never been more important. But with budgets being squeezed and the constant need to do more with less, this can seem like an insurmountable task. 50 Top Tools for Employee Wellbeing shows that interventions don't need to be expensive or time-consuming. It contains practical tools for immediately improving staff wellbeing, resulting in happier, more engaged and more productive employees. Each tool in the book includes guidance on when to use it, how to get the most out of it and - most importantly - how to measure its impact to show what's working and where efforts are best focused. Addressing all the key areas of the subject, from career development and workplace culture to physical, mental and financial wellbeing, this is a complete resource for improving your workforce's wellbeing.
Burnout Immunity : How Emotional Intelligence Can Help You Build Resilience and Heal Your Relationship with Work by
A USA Today Bestseller & Financial Times Best Business Book of the Month April 2024 "A marvelously readable and extremely practical guide to handling stress." --Daniel Goleman An essential guide to protect yourself from burnout by learning to develop and master key emotional intelligence skills Why do some people in the world's most stressful careers avoid burnout while countless others are overwhelmed by the demands of ordinary jobs What can we learn from these resilient role models who seem to be naturally resistant to the psychological hazards of work After extreme stress caused a life-threatening health crisis in her own life, Dr. Kandi Wiens dedicated herself to understand why work was leaving millions of us sick, exhausted, unmotivated, and feeling stuck and ineffective. In her research, she discovered something remarkable: Despite dangerous levels of work-related stress, some people seemed to be naturally "immune" to burnout. So what did these people have that Dr. Wiens and millions of others did not Regardless of their role, industry, or experience, all these professionals exhibited a high degree of emotional intelligence (EI). EI is the ability to clearly perceive, understand, and productively manage emotions, thoughts, and behaviors in service of one's overall well-being and performance. The people with burnout immunity were relying on specific EI skills to successfully cope with stressful work environments and experiences. The result is that they were more productive; had happier careers and lives; and were free from the physical and mental ravages of exhaustion, negativity, and inefficacy that characterize burnout. The good news is that everyone can build and boost emotional intelligence and use EI-based skills to manage workplace stress before it leads to breaking down or burning out. Burnout Immunity shows readers how to: Build self-awareness to identify what makes you vulnerable to burnout Manage your stress triggers and response, and tap into moments of good stress Regulate your thoughts and emotions to remain effective in the midst of stress Develop healing connections to keep burnout at bay Recover from moments of burnout, reconnect to things that bring you joy, and reimagine a new way forward Bolstered with research, exercises, self-assessments, and real-life stories from people with natural burnout immunity and those who've cultivated it, Burnout Immunity teaches workers how to positively cope with stress and to enjoy healthier and happier relationships with work.
Burnt Out to Lit Up : How to Reignite the Joy of Leading People by
Porchlight Business Book Award nominee, Leadership & Strategy A timely and incisive resource for business leaders and people managers struggling with complacency and burnout in this rapidly evolving world of work Facing the challenges of global cultural, commercial, political, and technological shifts, managers are in dire need of strategies to move from survival to revival. Burnt Out to Lit Up: How to Reignite the Joy of Leading People by Daisy Auger-Domínguez illuminates the often overlooked and difficult aspects of management and offers a lifeline for managers struggling to adapt and thrive. Crafted by a seasoned executive with experience at companies like Disney, Google, and VICE Media, this book delivers a rich blend of inspiration and practical tools for today's managers. Through a compelling mix of personal anecdotes, research-backed insights, and actionable strategies, Auger-Domínguez walks business leaders and people managers down a path designed to reignite the passion and drive necessary for effective leadership. This book is for you if your work life leaves you seeking: Rest, inspiration, and a renewed enthusiasm for your work Techniques to help managers understand themselves, each other, and the members of their teams Strategies for dealing with, and helping your teams deal with, unexpected and dramatic workplace upheavals - be they layoffs, organizational shifts, financial restructurings, global health crises, and more Tactics to reignite your own passion for your role and share your enthusiasm with your teams in an approach that motivates and uplifts Whether you're leading a small team or an entire organization, this book is the roadmap you need to overcome obstacles, re-energize your leadership, and achieve new levels of success. Discover how to transform your approach to management and create a more engaged, motivated, and thriving workplace with Burnt Out to Lit Up.
The Clarity Advantage : Overcome Ten Communication Pitfalls and Boost Your Influence by
Ever wonder why some individuals effortlessly command attention and influence, while others struggle to be heard? The answer lies in mastering the art of communication. No one wants to be misunderstood. Yet, most people are unaware of how often their message is lost to verbal and non-verbal distractions and bad habits. Credibility, and ultimately influence, is easily lost with communication missteps. Influence requires credibility. And credibility requires critical thinking and clear communication. Sounds simple enough, but too often muddled messages get lost, and credibility suffers. In our on-line world, it''s never been more important. Mastering the art of communication and elevating your influence requires insights and thoughtful planning, but knowing where to start, steps to take, and pitfalls to avoid is no easy task. Don''t leave it to chance. Loaded with actionable coaching tips, The Clarity Advantage is your personal communication coach. Whether it''s navigating meetings, emails, or online conversations, the authors guide you through the maze, offering insights to enhance your clarity and, subsequently, your credibility including: Vivid and relatable real-life stories illustrate the ten common pitfalls to clear communication in action. The five solid pathways to circumvent the ten communication pitfalls. These pathways not only capture colleagues'' attention but also elevate your influence. Numerous practical tools and tips to help you master the 4 C''s of effective communication - critical thinking, clarity, credibility, and clout - including, to name just a few, the pocket guide to critical thinking, proven approaches to problem solving, how to unlock the powerful potential of questions, and the Crystal Rule: 10 guiding principles for trouble free communication. If you''ve ever felt sidelined in a meeting, struggled with unclear communication, or faced challenges to your credibility, you can elevate your influence to new heights. etings, emails, or online conversations, the authors guide you through the maze, offering insights to enhance your clarity and, subsequently, your credibility including: Vivid and relatable real-life stories illustrate the ten common pitfalls to clear communication in action. The five solid pathways to circumvent the ten communication pitfalls. These pathways not only capture colleagues'' attention but also elevate your influence. Numerous practical tools and tips to help you master the 4 C''s of effective communication - critical thinking, clarity, credibility, and clout - including, to name just a few, the pocket guide to critical thinking, proven approaches to problem solving, how to unlock the powerful potential of questions, and the Crystal Rule: 10 guiding principles for trouble free communication. If you''ve ever felt sidelined in a meeting, struggled with unclear communication, or faced challenges to your credibility, you can elevate your influence to new heights. nce to new heights. etings, emails, or online conversations, the authors guide you through the maze, offering insights to enhance your clarity and, subsequently, your credibility including: Vivid and relatable real-life stories illustrate the ten common pitfalls to clear communication in action. The five solid pathways to circumvent the ten communication pitfalls. These pathways not only capture colleagues'' attention but also elevate your influence. Numerous practical tools and tips to help you master the 4 C''s of effective communication - critical thinking, clarity, credibility, and clout - including, to name just a few, the pocket guide to critical thinking, proven approaches to problem solving, how to unlock the powerful potential of questions, and the Crystal Rule: 10 guiding principles for trouble free communication. If you''ve ever felt sidelined in a meeting, struggled with unclear communication, or faced challenges to your credibility, you can elevate your influence to new heights. etings, emails, or online conversations, the authors guide you through the maze, offering insights to enhance your clarity and, subsequently, your credibility including: Vivid and relatable real-life stories illustrate the ten common pitfalls to clear communication in action. The five solid pathways to circumvent the ten communication pitfalls. These pathways not only capture colleagues'' attention but also elevate your influence. Numerous practical tools and tips to help you master the 4 C''s of effective communication - critical thinking, clarity, credibility, and clout - including, to name just a few, the pocket guide to critical thinking, proven approaches to problem solving, how to unlock the powerful potential of questions, and the Crystal Rule: 10 guiding principles for trouble free communication. If you''ve ever felt sidelined in a meeting, struggled with unclear communication, or faced challenges to your credibility, you can elevate your influence to new heights. nce to new heights. nce to new heights. etings, emails, or online conversations, the authors guide you through the maze, offering insights to enhance your clarity and, subsequently, your credibility including: Vivid and relatable real-life stories illustrate the ten common pitfalls to clear communication in action. The five solid pathways to circumvent the ten communication pitfalls. These pathways not only capture colleagues'' attention but also elevate your influence. Numerous practical tools and tips to help you master the 4 C''s of effective communication - critical thinking, clarity, credibility, and clout - including, to name just a few, the pocket guide to critical thinking, proven approaches to problem solving, how to unlock the powerful potential of questions, and the Crystal Rule: 10 guiding principles for trouble free communication. If you''ve ever felt sidelined in a meeting, struggled with unclear communication, or faced challenges to your credibility, you can elevate your influence to new heights. nce to new heights. ty, you can elevate your influence to new heights. nce to new heights.
Compassionate Accountability : How Leaders Build Connection and Get Results by
A compass for leaders lost in the paradoxical space between attention to people and attention to results-with Compassionate Accountability you don't have to choose! Sadly, compassion and accountability are too often in tension-leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity. Finding harmony between compassion and accountability is the ultimate catalyst for improved results and a thriving workplace. The solution is recognizing that compassion and accountability are not opposites. In fact, accountability is an element of compassion. Compassionate Accountability is the process of building connection while getting results. This book shows how this foundational mindset, philosophy, and way of living can lead to a thriving organizational culture. It covers such topics as these- Why you can't practice compassion without accountability How to turn on the three "switches" of the compassion mindset-and the predictable damaging consequences when they're turned off The key role Compassionate Accountability plays in a healthy leadership culture Six areas to focus on to start building your culture of Compassionate Accountability Five common barriers to compassion for leaders-and how to overcome them Plus, readers will find real case examples of how organizations have adopted Compassionate Accountability, along with quizzes and self-assessments to help them learn and apply the concepts. Leaders seeking a renewed sense of fulfillment in their roles and increased leadership impact will find inspiration, guidance, and a road map for cultural transformation.
Cultures of Growth : How the New Science of Mindset Can Transform Individuals, Teams, and Organizations by
Award-winning social psychologist Mary Murphy offers a groundbreaking reconsideration of individual and team success--showing how to create and sustain a growth mindset in any organization's culture. Carol Dweck's multi-million-copy bestseller Mindset transformed our view of individual potential, coining the terms "fixed" and "growth" mindset: in a "fixed" mindset, talent and intelligence are viewed as predetermined traits, while in a "growth" mindset, talent and intelligence can be nurtured. In Cultures of Growth, Dweck's protégé, Mary Murphy, a social psychologist at both Stanford and Indiana University, shows that mindset transcends individuals. A growth mindset culture can transform any group, team, or classroom to reach breakthroughs while also helping each person achieve their potential. Murphy's original decade-long research reveals that organizations and teams more geared toward growth inspire deeper learning, spark collaboration, spur innovation, and build trust necessary for risk-taking and inclusion. They are also less likely to cheat, cut corners, or steal each other's ideas. And they're more likely to achieve top results. In these cultures, great ideas come from people from all backgrounds and at all levels--not just those anointed as brilliant or talented. Discover how a culture of growth helped make outdoor retailer Patagonia a leader in its field; how Satya Nadella transformed Microsoft; how winemakers Robin McBride and Andréa McBride John are leading with a mindset to disrupt and diversify the entire wine industry; and how a New York school superintendent reversed massive inequities for children of color by reshaping the district's mindset culture. Drawing on compelling examples from her work with Fortune 500 companies, startups, and schools, Murphy demonstrates that an organization's mindset culture is the key to success for individuals, teams, and the entire organization, teaching you how to create and sustain a culture of growth no matter your role. Create environments where people want to be, where everyone can thrive and achieve their potential, both individually and together. In a world where success seems reserved for a chosen few, Cultures of Growth unveils a radically different approach to creating organizations that inspire learning, growth, and success at all levels.
Emotional Intelligence : Managing Emotions to Make a Positive Impact on Your Life by
Transform the way you see the world and the way the world sees you by effectively managing your emotions The happiest and most fulfilled people are not always the cleverest or most talented, skilled, or educated among us. Instead, those who can effectively manage feelings--their own and those of the people around them--frequently wear that crown. And now more than ever, emotional intelligence is the trait you need to develop to unlock your true potential. In the newly revised second edition of Emotional Intelligence, bestselling author of the Mindfulness Pocketbook and career coach, Gill Hasson, delivers yet another insightful roadmap to navigating and harnessing your emotions. You'll learn to boost your productivity, happiness, calm, and confidence as the author explains the startlingly straightforward fundamentals of our feelings. You'll also discover how to boost your "EQ" (emotional intelligence quotient) to improve your personal and work lives, manage conflict, understand office politics, deal with bullying, and more. Emotional Intelligence walks you through how to: Manage anxiety and stress so they don't overwhelm you at work or at home Express yourself and your desires clearly and simply so you can get more of what you want Be more assertive so you can protect yourself and those you care about from mistreatment Emotional Intelligence remains the gold standard in effective, self-guided resources for improving your mental health and your life.
The End of Burnout : Why Work Drains Us and How to Build Better by
Going beyond the how and why of burnout, a former tenured professor combines academic methods and first-person experience to propose new ways for resisting our cultural obsession with work and transforming our vision of human flourishing. Burnout has become our go-to term for talking about the pressure and dissatisfaction we experience at work. But in the absence of understanding what burnout means, the discourse often does little to help workers who suffer from exhaustion and despair. Jonathan Malesic was a burned out worker who escaped by quitting his job as a tenured professor. In The End of Burnout, he dives into the history and psychology of burnout, traces the origin of the high ideals we bring to our jobs, and profiles the individuals and communities who are already resisting our cultural commitment to constant work. In The End of Burnout, Malesic traces his own history as someone who burned out of a tenured job to frame this rigorous investigation of how and why so many of us feel worn out, alienated, and useless in our work. Through research on the science, culture, and philosophy of burnout, Malesic explores the gap between our vocation and our jobs, and between the ideals we have for work and the reality of what we have to do. He eschews the usual prevailing wisdom in confronting burnout ("Learn to say no!" "Practice mindfulness!") to examine how our jobs have been constructed as a symbol of our value and our total identity. Beyond looking at what drives burnout--unfairness, a lack of autonomy, a breakdown of community, mismatches of values--this book spotlights groups that are addressing these failures of ethics. We can look to communities of monks, employees of a Dallas nonprofit, intense hobbyists, and artists with disabilities to see the possibilities for resisting a "total work" environment and the paths to recognizing the dignity of workers and nonworkers alike. In this critical yet deeply humane book, Malesic offers the vocabulary we need to recognize burnout, overcome burnout culture, and acknowledge the dignity of workers and nonworkers alike.
Engaging Teams: how to use social wellbeing to boost performance, retention and culture by
Businesses are struggling with unprecedented levels of disengagement. According to Gallup, quiet-quitting costs organizations $8.9 trillion in lost productivity. Engaging Teams provides an effective solution to this problem. Large US organizations spend about $11 million a year on wellbeing initiatives, with virtually none making any real difference. Full of extensive analysis of academic research, business data and C-suite insights, Engaging Teams demonstrates how individuals, teams, organizations and leaders can strengthen engagement and get the best from their people. Offering practical guidance and actionable advice, this book provides a step-by-step path to tackling issues like leading through change, multigenerational communication and failures in critical thinking by building healthier and more successful team environments. A blueprint for leaders and HR professionals, the book uses real-world examples from companies including NASA, Microsoft, Citigroup, Johnson & Johnson, Google, Lenovo, Ikea and Qantas to show the value of skills in agile thinking, emotional intelligence, ongoing feedback and problem-solving. Accessible, clear-sighted and far-reaching, Engaging Teams is essential reading for anyone looking to drive motivation, productivity, resilience and retention.
Feel-Good Productivity : How to Do More of What Matters to You by
The secret to productivity isn't discipline. It's joy. We think that productivity is all about hard work. That the road to success is lined with endless frustration and toil. But what if there's another way? Dr Ali Abdaal - the world's most-followed productivity expert - has uncovered an easier and happier path to success. Drawing on decades of psychological research, he has found that the secret to productivity and success isn't grind - it's feeling good. If you can make your work feel good, then productivity takes care of itself. In this revolutionary book, Ali reveals how the science of feel-good productivity can transform your life. He introduces the three hidden 'energisers' that underpin enjoyable productivity, the three 'blockers' we must overcome to beat procrastination, and the three 'sustainers' that prevent burnout and help us achieve lasting fulfillment. He recounts the inspiring stories of founders, Olympians, and Nobel-winning scientists who embody the principles of Feel-Good Productivity. And he introduces the simple, actionable changes that you can use to achieve more and live better, starting today. Armed with Ali's insights, you won't just accomplish more. You'll feel happier and more fulfilled along the way.
Front-Line Leadership : How to Eliminate Complacency and Build All-In Engagement by
Expand your leadership toolkit and help others achieve their full potential with these empowering stories and lessons from the battlefield In Front-Line Leadership: How to Eliminate Complacency and Build All-In Engagement, experienced leader and veteran Patrick Nelson delivers an inspiring and exciting discussion of real-world leadership that changes lives and gets results. Born out of his experience as a paratrooper in the US Army--where he led soldiers during three combat deployments and earned a Bronze Star Medal and Purple Heart--the book will explore first-hand accounts of the author's time in combat that shed light on how you can lead men and women in academic, business, non-profit, military, and governmental settings. The book offers deep insights into developing a growth mindset, service-based leadership, forward-looking accountability, and how to build self-awareness. The stories within make it clear that leadership is not just a position or title, but rather the behaviors that we demonstrate. Additionally, each chapter culminates with a practical takeaway for the reader to challenge themselves daily. You'll also find: Strategies for getting "unstuck" in your personal and professional life Techniques for developing a clear understanding of who you are and what you can bring to an organization as a leader Ways to propel your leadership skills forward by focusing on what you can offer others, instead of what others can give you Perfect for managers, executives, directors, and other business leaders, Front-Line Leadership is also a must-read for active military service members, non-profit professionals, government workers and leaders, athletes, teachers, and anyone else tasked with shaping and encouraging the efforts of others.
The Employee Advantage : How Putting Workers First Helps Business Thrive by
In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholders-their employees. In The Employee Advantage, behavioural economist Stephan Meier explains why organizations must value their employees as much as-if not more than-their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent. The good news? You don't need to start from scratch. The customer-centric tools that give you a competitive advantage can be repurposed to focus on employees. Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, you will learn: * Why employees care about more than just money when it comes to their jobs-the same way customers care about more than just price * What two mindset shifts are essential to becoming an employee-centric workplace * How improving your employee experience will benefit your business and your bottom line The future of work is human-centric. The companies that win in the marketplace will be those with the best employees. To get and stay ahead, businesses must embrace the employee advantage.
Employee Experience : Develop a Happy, Productive and Supported Workforce for Exceptional Individual and Business Performance by
In a world of increasing stress and constant change, supporting and developing employees has never been more difficult. Employee Experience is an essential resource for improving experiences at work. To develop top-performing employees, HR professionals need to move beyond ad hoc engagement initiatives and instead to design and embed employee experience throughout an organization's processes and culture - from the moment an employee sees a job advert to the moment they leave the company. Employee Experience includes guidance on how to build experience capabilities in an HR team and on communicating, sustaining and evolving the employee experience, as well as on using networks, nudges and technology. The second edition features evidence-based research on the most common challenges experienced globally and how a holistic approach to employee experience can solve them. There is updated coverage of questions that should be asked of data to help put people and their experiences at the heart of the organization and new case studies. Full of tools, tips and advice, this book shows how focusing on the employee experience improves performance, productivity and profits and how organizations of any size can achieve this success.
Everybody Matters : The Extraordinary Power of Caring for Your People Like Family by
"Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees." - Inc. Magazine Starting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success. During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn't lay off one of the kids. That's the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It's natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it's like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for--and where it's expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it's time to go home. This book chronicles Chapman's journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn't easy, it is simple. As the authors put it: "Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."
How Full Is Your Bucket? by
The expanded anniversary edition of this strengths-based classic features powerful stories, actionable strategies and breakthrough discoveries grounded in 50 years of research. Includes access to Gallup's CliftonStrengths assessment. Organized around a simple metaphor of a dipper and a bucket -- already familiar to thousands of people -- How Full Is Your Bucket? shows how even the smallest interactions we have with others every day profoundly affect our relationships, productivity, health and longevity. Coauthor Don Clifton studied the effects of positive and negative emotions for half a century, and he and his colleagues interviewed millions of people around the world. Their discoveries contributed to the emergence of an entirely new field: Positive Psychology. These same discoveries are at the heart of How Full Is Your Bucket? Clifton, who also coauthored the bestseller Now, Discover Your Strengths, penned How Full Is Your Bucket? with grandson Tom Rath. Written in an engaging, conversational style, their book includes colorful stories and five strategies for increasing positive emotions. How Full Is Your Bucket? is a quick, breezy read. It will immediately help readers boost the amount of positive emotions in their lives and in the lives of everyone around them. The book is sure to inspire lasting changes in all who read it, and it has all the makings of a timeless classic. The expanded anniversary edition includes updated research and content and a workbook for individual and team development
The Hustle Cure : A New Approach to Burnout and Productivity for Women by
Break free from hustle culture-and traditional productivity books-and create a personalized routine aligned with your energy levels, family needs, work demands, and your body's natural cycles The Hustle Cure is an empowering guide that offers a new approach to productivity that prioritizes making time for what you actually enjoy. With values-driven activities and mindful self-care tips, learn to embrace flexibility, find flow in your work, and take small, joyful steps toward meaningful achievements. This book inspires women to let go of unrealistic expectations and turn compassion inward. Create a personalized routine aligned with your energy levels, family needs, work demands, your body's natural cycles, and more. Experience the positive results you desire through mindful self-care and values-driven action. With The Hustle Cure, gain tools to- Identify your innate strengths and use them to boost motivation and enjoyment Map out step-by-step plans to turn ambition into daily progress Release expectations that weigh you down to make space for creativity Define what success really means for you Part manifesto and part manual, this book helps you redefine productivity through greater self-awareness and balanced action over strict guidelines. Shift your mindset, reclaim your purpose, and lead the life you desire.
The Inclusion Journey: creating a strategy that improves employee engagement and company results by
Building a diverse, equitable and inclusive organization is not only the right thing to do for society, it's the right thing to do for the business. Productivity, engagement and profitability all improve with a more inclusive workplace. Written for all HR professionals, talent managers and leaders concerned with inclusion in their organization, The Inclusion Journey explains how to identify the actions that will make real impact, implement meaningful change, track and report on progress and build diversity and inclusion strategies that result in long-term growth. This practical book allows readers to assess their company's current situation when it comes to diversity and inclusion and define their objectives for the future. It also shows how to produce a prioritized action plan that will enable the business to work towards its goals and track the progress along the way. It covers everything from the business benefits of inclusion and the current inclusion gaps in the organization, through to assembling the right people and resources needed to close these gaps. There is also guidance on how to get stakeholder buy-in for EDI activity and advice on how to link diversity and inclusion goals to overall business objectives. Packed full of real world examples, interviews, exercises and checklists throughout, there are also downloadable worksheets to provide practitioners with everything they need to see the business benefits of inclusion in practice and have the tools they need to achieve these in their own organization.
The Innovation Code : The Creative Power of Constructive Conflict by
The Innovation Code The Creative Power of Constructive Conflict Harmony is sublime in music but deadly to innovation. The only way to create new, hybrid solutions is to clash. Innovation happens when we bring people with contrasting perspectives and complementary areas of expertise together in one room. We innovate best with people who challenge us, not people who agree with us. It sounds like a recipe for chaos and confusion. But in The Innovation Code, Jeff DeGraff, dubbed the "Dean of Innovation," and Staney DeGraff introduce a simple framework to explain the ways different kinds of thinkers and leaders can create constructive conflict in any organization. This positive tension produces ingenious solutions that go far beyond "the best of both worlds." Drawing on their work with nearly half of the Fortune 500 companies, the DeGraffs help you harness the creative energy that arises from opposing viewpoints. They identify four contrasting styles of innovator-the Artist, the Engineer, the Athlete, and the Sage-and include exercises and assessments for building, managing, and embracing the dynamic discord of a team that contains all four. You can also figure out where you fit on the continuum of innovator archetypes. Using vivid examples, The Innovation Code offers four steps to normalize conflict and channel it to develop something completely new. By following these simple steps, you will get breakthrough innovations that are both good for you and your customers. This is a rigorous but highly accessible guide for achieving breakthrough solutions by utilizing the full-and seemingly contradictory-spectrum of innovative thinking.
Inspire : The Universal Path for Leading Yourself and Others by
An engaging and rigorous exploration of the science of being inspiring, offering compelling stories, fascinating research, and practical tips for addressing the common problems and dilemmas we face every day--showing how all of us, regardless of status or circumstance, can be more inspiring more of the time in our lives. There are two kinds of leaders that populate the world: those who inspire, and those who infuriate. Inspiring leaders elevate, motivate, and guide us to become a better version of ourselves. Infuriating leaders, conversely, cause frustration and resentment instead of agreement and action. Together, inspiring and infuriating leaders represent a universal continuum that is rooted in the very architecture of the human brain. But inspiring leaders aren't born. Instead, we inspire or infuriate in any given moment through our behavior, words, and presence. Social psychologist and leadership expert Adam Galinsky has spent his career building a quantifiable method of determining who is inspiring versus who is infuriating, and where various leaders--presidents, CEOs, coaches, teachers, parents, and a wealth of others--currently land. In this captivating book, Galinsky identifies the three universal characteristics of truly inspiring leaders: Visionaries offer a big-picture, optimistic, and accessible vision of the future Exemplars are courageous and calm protectors, expressing authentic passion, while remaining consistent in word and deed Mentors encourage, empower, and challenge others Drawing on decades of scientific studies and global consulting experiences, Galinsky presents an elegant yet profound approach to building leadership skills that anyone can use to fuel motivation, innovation, and cooperation. For current and aspiring leaders alike, Inspire is an invaluable guide to becoming not only a leader but an effective decision maker, a wise problem-solver, a value-creating negotiator, a fair allocator, and an inclusive and ethical guide.
Managing Employee Burnout : How to Develop A Happy, Healthy and Engaged Workforce by
Burnout is a state of emotional, physical and mental exhaustion. In the workforce, it leads to higher levels of stress, greater sickness absence, sluggish productivity and increased staff turnover so addressing this is urgent. Managing Employee Burnout covers everything from what burnout is, what causes it and what different forms it can take. It also explores the role of the organization in employee burnout and includes specific guidance on how to manage burnout in remote and hybrid working environments and why dispersed teams may be more susceptible to burnout. Full of actionable advice and real world examples, this book demonstrates what strategies to put in place to safeguard staff retention and productivity from burnout as well as how to promote awareness and emotional intelligence in the business. This book also explains why effective company culture, communication, leadership and an inclusive talent strategy are key to building a healthy, engaged and sustainable workforce. There is also coverage of how to improve employees' mental health and discussion of the importance of taking a break and how to establish healthy boundaries. Managing Employee Burnout is crucial reading for all HR professionals and all those responsible for talent management who are looking to ensure a healthy, happy and productive workforce.
Now, Discover Your Strengths : The revolutionary Gallup program that shows you how to develop your unique talents and strengths by
The 20th anniversary edition of Now, Discover Your Strengths comes with an access code to the Clifton StrengthsFinder 2.0 assessment. This updated assessment includes reports and resources that go far beyond the standardized reports of the older assessment by providing you with personalized insight statements unique to your specific combination of strengths. Many people have little sense of their talents and strengths, much less the ability to build their lives around them. Instead, they are raised and taught to become experts in their weaknesses -- and spend their lives trying to fix them -- while their strengths lie dormant. Led by Don Clifton, the Father of Strengths-Based Psychology, Gallup created a revolutionary program to help people identify their talents; develop them into strengths; and enjoy consistent, near-perfect performance. Twenty years ago, Gallup released Now, Discover Your Strengths to bring this program to the world. At the heart of this book is CliftonStrengths, the assessment that is the product of decades of research and hundreds of thousands of interviews to identify the most prevalent human strengths. CliftonStrengths reveals 34 dominant talent themes that you can translate into personal and career success. To develop this assessment, Gallup conducted psychological profiles with more than 2 million individuals to help people around the world focus and perfect these themes. Since Now, Discover Your Strengths was first released two decades ago, more than 20 million people worldwide have taken the CliftonStrengths assessment. The 20th anniversary edition includes a unique access code to take CliftonStrengths -- previously known as StrengthsFinder 2.0 -- which is a significantly more robust program than the assessment that appeared in the original edition of the book. This web-based assessment analyzes your instinctive reactions and immediately presents you with your top five themes. Once you know which of the 34 themes you lead with -- such as Achiever, Activator, Empathy, Futuristic and Strategic -- the book will show you how to use your top themes for your own development, for your success as a manager and for the success of your organization. With accessible and profound insights into how to turn talents into strengths, and with immediate online feedback from the CliftonStrengths assessment at its core, Now, Discover Your Strengths is one of the most groundbreaking and powerful business books ever written.
Optimal : How to Sustain Personal and Organizational Excellence Every Day by
In his groundbreaking #1 bestseller Emotional Intelligence, Daniel Goleman revolutionized how we think about intelligence. Now, he reveals practical methods for using these inner resources to more readily enter an optimal state of high performance and satisfaction while avoiding burnout. There are moments when we achieve peak performance: An athlete plays a perfect game; a business has a quarter with once-in-a-lifetime profits. But these moments are often elusive, and for every amazing day, we may have a hundred ordinary and even unsatisfying days. Fulfillment doesn't come from isolated peak experiences, but rather from many consistent good days. So how do we sustain performance, while avoiding burnout and maintaining balance? In Optimal, Daniel Goleman and Cary Cherniss reveal how emotional intelligence can help us have a great day, any day. They explain how to set a realistic, attainable goal of feeling satisfied that you've had a productive day -- to consistently work at your 'optimal' level. Based on research of how hundreds of people build the inner architecture of having a good day, they sketch what an optimal state feels like, and show how emotional intelligence holds the key to our best performance. Optimal is the culmination of decades of scientific discoveries bearing on emotional intelligence. Enhanced emotional intelligence pays off in improved engagement, productivity, and more satisfying days. In this book, you'll find the keys to competence in emotional intelligence, and practical methods for applying this skill set more readily. It will equip you to become a highly effective leader and enable you to build an organizational culture that empowers workers to sustain high performance.
Stack It Up! : Stop Losing Talent; Build the Next Level Together by
Stack It Up! Stop Losing Talent; Build the Next Level Together speaks to leaders who are facing arguably the most expensive challenge in business today: retaining top talent. Turnover is a key concern for both CEOs and Chief Human Capital Officers. When talented staff leave, not only do intellectual capital, customer relationships, and experience walk out the door; but that turnover causes a huge financial drain on organizations. Put simply, retention is a bottom line issue. Stack It Up! is for leaders who want to know how to fix the talent turnover drain. In a straight-forward, conversational style, Janeen M. Latini addresses the five key areas of focus that every CEO must examine to increase his/her organization's retention. Stack it Up! is for the leaders who know it will be so much better when the bleeding stops, the retention rate rises, staffing stabilizes, and the business can grow. You are correct. It WILL be better then. "Then", however, starts now. "Better" starts now.
The 5 Languages of Appreciation in the Workplace by
OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers' language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer "Yes!" A bestseller--having sold over 600,000 copies and translated into 24 languages--this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person's preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers' primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact mpcustomerservice@moody.edu if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
Tribal : How the Cultural Instincts That Divide Us Can Help Bring Us Together by
SHORTLISTED FOR THE FINANCIAL TIMES AND SCHRODERS BUSINESS BOOK OF THE YEAR A revelatory, paradigm-shifting work from a renowned Columbia professor and "one of the great social and cultural psychologists" (Amy Cuddy) that demystifies our tribal instincts and shows us how to use them to create positive change. Tribalism is our most misunderstood buzzword. We've all heard pundits bemoan its rise, and it's been blamed for everything from political polarization to workplace discrimination. But as acclaimed cultural psychologist and Columbia professor Michael Morris argues, our tribal instincts are humanity's secret weapon. Ours is the only species that lives in tribes: groups glued together by their distinctive cultures that can grow to a scale far beyond clans and bands. Morris argues that our psychology is wired by evolution in three distinctive ways. First, the peer instinct to conform to what most people do. Second, the hero instinct to give to the group and emulate the most respected. And third, the ancestor instinct to follow the ways of prior generations. These tribal instincts enable us to share knowledge and goals and work as a team to transmit the accumulated pool of cultural knowledge onward to the next generation. Countries, churches, political parties, and companies are tribes, and tribal instincts explain our loyalties to them and the hidden ways that they affect our thoughts, actions, and identities. Rather than deriding tribal impulses for their irrationality, we can recognize them as powerful levers that elevate performance, heal rifts, and set off shockwaves of cultural change. Weaving together deep research, current and historical events, and stories from business and politics, Morris cuts across conventional wisdom to completely reframe how we think about our tribes. Bracing and hopeful, Tribal unlocks the deepest secrets of our psychology and gives us the tools to manage our misunderstood superpower.
Trust and Inspire : How Truly Great Leaders Unleash Greatness in Others by
From the bestselling author of The Speed of Trust, a revolutionary new way to lead, deemed "the defining leadership book in the 21st century" (Admiral William McRaven, author of Make Your Bed) that "every parent, teacher, and leader needs" (Esther Wojcicki, author of How to Raise Successful People). We have a leadership crisis today, where even though our world has changed drastically, our leadership style has not. Most organizations, teams, schools, and families today still operate from a model of "command and control," focusing on hierarchies and compliance from people. But because of the changing nature of the world, the workforce, work itself, and the choices we have for where and how to work and live, this way of leading is drastically outdated. Stephen M.R. Covey has made it his life's work to understand trust in leadership and organizations. In his newest and most transformative book, Trust and Inspire, he offers a simple yet bold solution: to shift from this "command and control" model to a leadership style of "trust and inspire." People don't want to be managed; they want to be led. Trust and Inspire is a new way of leading that starts with the belief that people are creative, collaborative, and full of potential. People with this kind of leader are inspired to become the best version of themselves and to produce their best work. In this "beautifully written page-turner" (Amy Edmondson, Harvard Business School professor), Covey offers the solution to the future of work: where a dispersed workforce will be the norm, necessitating trust and collaboration across time zones, cultures, personalities, generations, and technology. Trust and Inspire calls for a radical shift in the way we lead in the 21st century, and Covey shows us how.
Why Motivating People Doesn't Work... and What Does : More Breakthroughs for Leading, Energizing, and Engaging by
Top leadership researcher, consultant, and coach Susan Fowler says stop trying to motivate people! It's frustrating for everyone involved and it just doesn't work. You can't motivate people--they are already motivated but generally in superficial and short-term ways. In this book, Fowler builds upon the latest scientific research on the nature of human motivation to lay out a tested model and course of action that will help leaders guide their people toward the kind of motivation that not only increases productivity and engagement but that gives them a profound sense of purpose and fulfillment. Fowler argues that leaders still depend on traditional carrot-and-stick techniques because they haven't understood their alternatives and don't know what skills are necessary to apply the new science of motivation. Her Optimal Motivation process shows leaders how to move people away from dependence on external rewards and help them discover how their jobs can meet the deeper psychological needs--for autonomy, relatedness, and competence--that science tells us result in meaningful and sustainable motivation. Optimal Motivation has been proven in organizations all over the world--Fowler's clients include Microsoft, CVS, NASA, the Catholic Leadership Institute, H&R Block, Mattel, and dozens more. Throughout the book, she illustrates how each step of the process works using real-life examples. Susan Fowler 's book is the groundbreaking answer for leaders who want to get motivation right!
Wellbeing at Work by
With employee wellbeing at the forefront, Wellbeing at Work is the succinct and practical guide to designing and implementing an effective strategy that will help reduce workplace stress and improve overall performance. This book not only explains the reasons to consider employee mental health and wellbeing in the workplace but states why it is vital and draws from a people's approach on how to provide a clear framework to increase staff engagement. Updated by experts with the latest research, insightful approaches and key takeaways, this new edition illustrates how managers and leaders can introduce and maintain the right environment to reduce presenteeism and employee anxiety, as well as positively influence employees' overall wellbeing. Filled with advice and case studies pertaining to the effects of hybrid working, and how to effectively manage employees without jeopardizing their wellbeing, this second edition takes readers through the entire process of improving wellbeing at work.